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The Integrated Voice Response System is available 24/7 to answer your question and help you get tasks completed.

Track your mail and packages with your USPS tracking number.

Locate offices accepting passport applications.

Locations and working hours of local Post Offices.

With the IVR, you can complete 5he following tasks without a customer representative’s assistance: The menu is designed so that providing self-service options and information to calls will be very easy.

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The software will allow users to use their words to explain the reason for calling. The USPS Integrated Voice Response was crafted with customers in mind to give responses that will answer their questions and provide them with the information they need as quickly as possible. What are the Features of the IVR system for “USPS Customer Service” Using keypad inputs and voice commands, customers can explain their complaints, get the information they need, or complete tasks such as finding the nearest local post office or tracking a parcel. When a customer calls the USPS customer care line 1-800-ASK-USPS (1-80), their call will be first handled by the integrated voice response system.Ī customer will first be greeted and asked to choose a language option. Integrated Voice Response System (IVR) is a USPS telephone system that provides an automated response. Postal Service Holidays What is the IVR System of USPS Customer Service? You might be asking, “ how do I contact USPS customer service.” The USPS customer service is divided into different parts, there’s the one that involves calling a USPS customer service which is the IVR system, and there’s another one that involves talking to a USPS customer service representative.

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How to File a Customer Service Complaint with USPS.

Does USPS have 24-hour Customer service?.

What to do if the USPS Contact Number Is Not Working?.

Reach Real People in USPS by Phone, Live Chat, Social Network.

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USPS Customer Service for Free Shipping Supplies.An alternative method to contacting USPS customer support service.How to Talk to a Person on USPS Customer Service.Talk to a Live Person in USPS Customer Service.

What are the Features of the IVR system for “USPS Customer Service”.What is the IVR System of USPS Customer Service?.How Do I Contact USPS Customer Service?.Unfortunately, talking to an actual human at USPS can be tricky unless you know your way.įortunately, there are some ways you can quickly get in touch with an actual US Postal Service customer representative who can help you to solve your problem. That’s because there are problems that can’t be solved without the help of an actual human. While this helps them to manage the high number of calls they receive daily, there are some cases in that you need to talk to an actual human. However, USPS relies heavily on automated systems, so there’s a high chance that it’s a bot that will answer you when you contact USPS. If such happens, a customer will need to contact USPS customer service. Though the postal service tries its best to ensure all mail and packages are delivered to their customers safely and on time, there are cases where customers encounter problems like receiving the wrong mail or packages, delayed deliveries, and others.

The United States Postal Service (USPS), also known as the Postal Service, is a government agency that provides postal services throughout the United States.Įvery day USPS delivers hundreds of thousands of packages to over 150m addresses across the nation. The USPS customer service is top-notch and very responsive, providing customers with various options for contacting them.

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